Conflict resolution: a tentative manifesto

January 27, 2010

Here’s what I might want taught to kids and adults about conflict resolution, in an if-I-ruled-the-world-it-would-be-a-hell-of-a-lot-more-peaceful-and-fair kind of way.

(I’ve been reading Seth Godin’s new book Linchpin: Are You Indispensable?(affiliate link) all morning, and I got all manifesto-ey. The below was mainly written on my phone walking along the street about five minutes ago. Therefore, er, not totally complete. Feel free to ‘complete’ it in the comments. I’ll take silence as acquiescence to my Master Plan. Muhaha, etc.)

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Andrew’s Tentative Manifesto For A More Peaceful World

~ Sometimes other people see things in such an appallingly ridiculously different way from you, and it still doesn’t mean that they are wrong. Nor that you’re right.

~ Calmness is not necessarily the thing – people do all kinds of terrible things without getting worked up in the slightest.

~ If we can learn what these things look and more importantly feel like, it might make reduce their efficacy: emotional manipulation, propaganda, fundamentalism.

~ If we had a working knowledge of these things, people might make more sensible decisions: cognitive biases, statistics, probability.

~ Speak on what you feel strongly in a way that can be heard. Hint: start with providing tentative conclusions, encouraging criticism and discussion (if your idea is any good, it can take it) and using emotional language sparingly.

~ Distrust both drama and the feeling of certainty.

~ Learn the effects of emotions on the ability to process information, and guard against those effects.

~ Practice listening without interrupting either out loud or silently.

~ Appreciate that certainty does not equal truth.

~ Guard against the urge to evangelise – god speaks only to you about you, not through you to others. If she wants to speak to anyone else, let her do it direct. Short version: let your example be the inspiration.

~ Above all, make it a priority to stay conscious and open to the present moment.

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Now where do I find the boss around here?

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