I shouted at this guy in a call centre. I know.

So, here’s the thing.

I’ve been interested in conflict-y, resolution-y, facilitation-y, compassionate-y, debate-y, critical thinking-y, dialogue-y, ethical-y, spiritual-y, authentic-y type stuff for quite some time.

I’ve done reading.

I’ve regressed to the source of my emotional triggers.

I’ve meditated for days on end, sometimes even silently (that’s the cool-yeah-I-ran-the-marathon type of meditation).

I know how to make feeling statements and listen for needs, how to hold both sides of my thumbnail when I’m freaking out, how to breathe, and go peripheral, and ground myself.

All that.

And yet.

I shouted at the guy in the call centre. I even said, ‘I spoke to someone in England who told me that…’

Oops.

So, hmm.

I’m starting an experiment.

I have some thoughts about how I (we) can be calmer, gentler, more conscious around stressful turbulence, and still not get walked over or be totally annoyingly smug either.

My plan is: blog about it.

And, you know… see how.