Talks

Lively, extremely practical, with plenty of time for questions, I’m happy to come and talk at any team meeting or conference. Topics can be any relevant aspect of handling stress, conflict and crisis.

Sample topics include:

~ Stay Steady At The Front Line – secrets and pitfalls of complaint handling for customer-facing staff

~ Making Difficult Conversations Easier – practical advice on awkward interactions for managers and team leaders

~ Surviving Change- taking care of yourself whilst you lead others through change

~ Turn False Consensus into Real Commitment – Why you need to make conflict safe in your project meetings, and ways to do it

Reviews

“Excellent and surpassed any expectations.”

“Fantastic! What a motivating, warm speaker. I could have listened to him all afternoon.”

“Andrew may be eternally relevant.”

“I expected this to be a “show” but Andrew delivered an excellent presentation, focussed on outcomes, and he was also interesting to listen to.”

“Really excellent. Very useful. I got loads of tips and it was very relevant to me. Practical, warm and I just got it!”

“Riveting. Valuable. Get him back here again!”